WARRANTY
Liability Disclaimer:
There are inherent risks involved in using any product, including but not limited to: serious physical injury and possibly death. MotoAlliance products are to be used by experienced adults over 18 years of age only. The Seller will not be held liable under any circumstance for incidental or consequential loss or damage or injury, due directly or indirectly to the use of MotoAlliance products, including any malfunction from negligence or defect. The seller makes no claims as to the suitability of MotoAlliance products for any specific purpose or use. Buyer understands that the use of MotoAlliance products can cause injury or death to themselves or others. The Buyer holds our company and its agents and affiliates harmless from any liability arising out of or relating to the use or ownership of any MotoAlliance product. Buyer fully accepts responsibility & releases the seller for all & any personal injuries, fatal injuries, any losses, costs, and damages incurred as a result of Buyer or anyone else operation of MotoAlliance Products. Once buyer submits payment this will serve as purchaser agreement to releasing seller of any and all responsibilities of item such as stated above. By purchasing a MotoAlliance product, you acknowledge that you have read and understood, and you agree, to the terms and conditions of this Agreement, and you represent that you are of legal age (age 18 or older) to enter this Agreement and become bound by its terms.
MotoAlliance Warranty:
MotoAlliance offers a limited 6 month internal parts warranty for each new Viper Classic winch against manufacturing defects in workmanship and materials on all internal manufactured components. Viper Max winches carry a limited 12 month internal parts warranty against manufacturing defects in workmanship and materials on all internal manufactured components. Viper Elite winches carry a limited 18 month internal parts warranty against manufacturing defects in workmanship and materials on all internal manufactured components. External electrical components including switches, wiring, & contactors carry a 60 day warranty against manufacturing defects. New cable assemblies and exterior parts are warranted against defects in workmanship and materials. No warranty applies to exterior parts after initial use. The entire warranty is void if the winch is used in commercial/industrial applications other than front mount self recovery.
The obligation under this warranty, statutory or otherwise, is limited to the replacement or repair of such part as shall appear to the manufacturer, upon inspection of such part, to have been defective in material or workmanship. This warranty does not obligate MotoAlliance to bear the cost of shipping charges in connection with the replacement or repair of defective parts, nor shall it apply to a product upon which repairs or alterations have been made, unless authorized by MotoAlliance, or for equipment misused, neglected, or improperly installed.
Warranty claims can be made by calling the MotoAlliance service line, 763-428-5667. If warranty parts are required, MotoAlliance will send replacement parts free of charge to owners in the US and Canada. Other international locations will be required to pay for shipping charges on those parts. If in-person diagnosis is required, the owner is responsible for shipping charges connected to getting the product to MotoAlliance. If the damage is covered under the warranty outlined above, MotoAlliance will cover the cost of repair & return shipping charges. If it is not covered by the warranty, the repair charges & return shipping will be the responsibility of the owner. Typical service time would be 3 weeks from receipt of returned item by MotoAlliance to receipt of item to owner.
To the fullest extent permitted by applicable law, the following are hereby excluded and disclaimed:
1. All warranties of fitness for a particular purpose;
2. All warranties of merchantability;
3. All claims for consequential or incidental damages.
There are no warranties that extend beyond the description outlined above.
Some states do not allow the above exclusions or disclaimers in consumer transactions and as such this disclaimer/exclusion may not apply to your particular case. To the extent such warranties of applicability for a particular purpose or merchantability are deemed to apply to this product, they exist only for so long as the express limited warranty elsewhere set forth is in existence.
MotoAlliance reserves the right to improve any product through changes in design or materials as desired without being obligated to incorporate such changes in products of previous manufacture. The stated warranty will not cover bills for service, labor or other expenses which have been incurred by the buyer. This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state.
All warranty claims are based on initial invoice date. A copy of initial invoice will be required with any warranty requests. Please call 763.428.5667 with any warranty related service requests.
MotoAlliance Return Policy:
MotoAlliance will consider returns that are received in the original packaging in new, unused condition. A 20% of the original price restocking fee will be assessed. Shipping charges will not be refunded. Returns must be made within 15 days of purchase. Return authorization must be made prior to sending the parts back to MotoAlliance.
|
